Lettings Service

1. Agree viewing dates and times with you in advance
2. Conduct viewings as and when agreed
3. The rent shall be negotiated on your behalf by Royal Estates if necessary.
4. The landlord, shall ensure that the property is safe for entry by members of Royal Estates and yourself
5. Royal Estates will not be held liable for any breakages, accidents or personal injury that may occur whilst in the property for the purposes of conducting business.
6. Upon agreeing to a let Royal Estates shall take up the necessary references
7. All references shall be shown to the landlord if requested and prior to the tenants moving into the property
8. the landlord, will not divulge any of the information shown to him/her to any other party at all without the permission of the yourself – the tenant
9. Upon vacating the property prior to the fixed period of the tenancy, once three months have elapsed, if you (and any other party involved) decide to vacate the property, Royal Estates will not reimburse fees (fees are only refunded if tenant gives notice pro rata).

Rent Collection & Management Service:

1. Royal Estates shall collect the rent from you on a monthly basis
2. Royal Estates will pay the landlord any due rent within 10 working days of collection from the tenant
3. Upon non payment of rent by the tenant the landlord will be notified immediately
4. Royal Estates will issue rent demands when applicable
5. Royal Estates will, upon agreement with the landlord, look after the day to day maintenance of your property.
6. In the event of an emergency, Royal Estates shall contact the landlord. Failure to contact the landlord will result in Royal Estates acting in good faith on behalf of the landlord.

Deposits:

1. Royal Estates will hold all deposits regarding any property they are requested to manage.
2. Such deposits shall be held in a nominated bank account.
3. Royal Estates will hold any deposit that is requested to hold, as stakeholder.
4. No amount shall be deducted from the deposit without the written or verbal permission of both the landlord and the tenant.
5. The deposit shall not exceed two months rent.
6. In the event of an un-resolvable dispute with regard to the deductions from the deposit, Royal Estates reserve the right to recommend the dispute to a board of Arbitrators. Such cost to be borne by the landlord and the tenant.
7. In cases where you the landlord wish to hold the deposit you agree to hold it in a responsible manner and not use the monies for any purpose unless agreed in writing with the tenant.

Safety Regulations:

1. The landlord shall agree to ensure that your property is safe and habitable at all times and shall conform to all the relevant safety regulations including;
2. Gas Safety (Installation and Use) Regulations 1998
3. Electrical Equipment (Safety) Regulations 1994
4. Furniture and Furnishings (Fire) (Safety) Regulations 1994
5. The landlord shall authorise Royal Estates to authorise the carrying out of any Safety checks by qualified contractors at anytime they may become due
6. The landlord, shall provide copies of all safety checks to Royal Estates and leave copies in the property for the tenant’s inspection

Re-let:

In the event that you, the tenant would like to renew their agreement with the landlord of the property they are renting, this shall be construed as a new let.